2. Select a Question to View the Answer
Q. Why Isn’t My Company Name Coming Up When Scanned by My Smartphone?
A. Until you upload your product to Amazon, Google Merchant Center, or a database that your specific smartphone scanner application is using, it will pull directly from GS1’s GEPIR Database. This information is outdated and doesn’t record the current owner of that specific UPC/EAN number.Q. I Can’t Open the Bar Code Package I Have Downloaded.
A. Most computers can open ZIP files. Sometimes computers have freeware called WinZip installed on them that try to trick you into paying but normally you can just click “No Thanks” and continue opening the file. If you are having difficulties opening our package, we highly recommend downloading WinRar “Download Here” Once this is installed you shouldn’t have any issues opening Zip Files.
Printing YourselfQ. Will the Digital Bar Code Artwork included in my Bar Code Number Package be scannable?
A. Yes. As long as you don’t alter the digital artwork and you print it at a resolution of 300 dpi or higher, so your bar code will be scannable. We always recommend running a test scan before printing in quantity.Q. Can I print the Digital Bar Code Artwork included in my Bar Code Number Package in anything other than black on White?
A. Yes, however the industry standard is black and white and many stores require that combination. If you choose to use a different option, it’s important that you always maintain a high degree of contrast between the code and its background. Never use the color red or any type of pastel. Remember to verify with the store you plan on selling to before printing.Q. I don't have a good home printer, but I need my bar codes printed ASAP. Is There Any Other Option?
A. Yes! In fact, there are two options:
1. Request a RUSH order. We’ll mail your labels via UPS – Next Day Air to get them to you on the double.
2. Send us the contact information for your local commercial printer and we’ll arrange to send your file directly to them. Make sure you remember to tell them so they can expect it!Q. What size will the Digital Bar Code Artwork included in my Bar Code Number Package be When I Print Them?
A. 1.5 x 1.0 inches. We recommend printing on labels large enough to allow for ¼ inch margins on the left and right sides.Q. Can I Change the Size of the Digital Bar Code Artwork included in my Bar Code Number Package?
A. Yes. We provide you with jpg, tiff and eps versions of your bar codes. If you need to adjust the size of the image, we strongly recommend that you work with the eps file so that there is no loss of image quality (use Adobe Illustrator or a similar professional layout program). Due to the required skills for using these programs, we will be unable to assist you in resizing. We can however create custom bar code artwork for a small fee. Please contact us for more information.Q. Do You Sell Bar Code Scanners?
A. No, We specialize in supplying the bar code numbers and printed labels themselves.Q. Can you recommend printing software or equipment?
A. No, due to the sheer number of software programs and equipment types out there we do not currently recommend any specific product. We currently only specialize in supplying bar code numbers and labels. It is up to you to find programs and equipment that best suit your needs and the needs of your company.
Laser and Thermal Transfer PrintingQ. I need to order labels. How does the process work?
A. Please visit our Labels and Tags section of our website at: http://www.barcodestalk.com/labels-rolls-laser-sheets-and-tags
From there you will be able to chose from an array of different sizes and layouts that allow you to customize how you would like your label to look.
If at any point you do not see an option or layout that you want please don’t hesitate to call our label department at 1-877-263-1343 Ext. 2 and we will gladly work to accommodate your needs.Q.What will you print my labels on?
A. We print bar code labels in a variety of different sizes on three types of stock:
See the downloadable Custom Label Catalog for a complete look at what we offer for custom labels.Q. What are Tags?
A. Tags are labels printed on rolls using a thicker card stock.
Tags are available in two sizes; Tag “A”: 1.5” x .1.375” and Tag “E”: 2.75” x 1.375”
Tag A has its application hole centered on the left side of the label.
Tag E has its application hole centered at the top of the label.
They are ideal for use on clothing apparel and can be affixed to the product by string, plastic tag, or pin.Q. What is the difference between a “Sheet” and a “Roll”?
A. The only differences between adhesive labels on rolls and sheets are the user application process and the print quality.
Rolls, which include tags, are printed using a thermal printing process, while sheets are printed using a laser printing process.
All of our labels are guaranteed to scan; however, sheets will look more crisp than rolls due to the laser printing process.Q. What methods of printing do you use?
A. Thermal Transfer Printing and Laser Printing
Rolls are always printed using a thermal printing process. Sheets are always printed using a laser printing process.Q. I don’t see the layout I want for my label?
A. Contact us!
There are seemingly endless options when designing a layout, far too many to have on our website. We are always willing to accommodate any layout our customer has so please give us a call and we will gladly create a custom template for your label design.Q. How come your prices are so much cheaper than other companies out there?
A. We are a leading competitor of printed labels and have been around for over 10 years. We have a fully integrated and automated system in which allows us to print each order with guaranteed accuracy and speed. This process saves us money, and since we save money, you save money!
Our Custom Labels division is also competitively priced. Although this process is much more complicated and costly, years of working directly with customers has allowed us to speed up the process and come to a cost-effective solution for our customers.Q. What is the price for printed labels?
A. For Direct Thermal and Laser Printing our prices are listed here.
For Custom Labels - Prices vary depending on the size, shape, colors, stock and many other factors of your label.
For an accurate quote, please fill out our Custom Order Quote Submission Form here: http://www.barcodestalk.com/custom-labels#orderformQ. What size label do I need?
A. This is completely up to you. Every label we print with a barcode on it is verified and guaranteed to scan.
Some things to consider:
Our most popular size is the 1.50” x 0.75” label.
For ISBNs and labels being placed on magazines and/or books the most popular size is the 2.00” x 1.00” label.
The size of your product will be a crucial factor in your label size choice.
The smallest label we offer is a 1.00” x 0.50” label that is only available on Laser Sheets. This is most commonly used on small items such as pens.
The largest label we have is a 4.00” x 2.00” label most commonly used on boxes and for shipping container barcode labels.